Privacy Policy

Privacy Policy

For Blue Falcon Consulting (Pty) Ltd

Blue Falcon Consulting (Pty) Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, or other business operations.

By using our website or services, you consent to the practices described in this policy.

1. Who We Are

  • Business Name: Blue Falcon Consulting (Pty) Ltd

  • Registration Number: 2021/602166/07

  • Physical Address: WeWork – Coworking & Office Space – 1F, 173 Oxford Road, Rosebank,
    Johannesburg, 2196

  • Email: business@bluefalcon.co.za

  • Telephone: +27(0)87 822 1671

We are responsible for ensuring that your personal information is collected, processed, stored, and shared in compliance with the Protection of Personal Information Act, 2013 (POPIA).

2. Personal Information We Collect

We may collect personal information directly from you or automatically when you interact with our website or services. Examples include:

Directly Provided Information

  • Name, surname, and title

  • Email address and telephone number

  • Business name, role, and contact information

  • Billing and payment details

  • Any other information you provide when completing forms, requesting services, or contacting us

Automatically Collected Information

  • IP address and browser type

  • Website usage patterns, clicks, and analytics

  • Cookies and similar tracking technologies (see our Cookie Policy)

3. How We Use Your Personal Information

We process your personal information only for legitimate purposes, including:

  1. Providing and managing our services

  2. Responding to enquiries and communications

  3. Sending marketing communications, promotions, or newsletters (with your consent)

  4. Billing, payment processing, and accounting purposes

  5. Complying with legal obligations

  6. Improving our website, products, and services

  7. Protecting against fraud, unauthorised access, or other illegal activity

We do not process personal information for purposes unrelated to our business or for which we do not have legal authority.

4. Legal Basis for Processing

Under POPIA, we process personal information for:

  • Consent: Where you have provided consent to receive communications or services

  • Contract: To perform services you have requested or to enter into a contractual relationship

  • Legitimate Interests: To improve services, manage our business, or protect our legal rights

  • Legal Obligation: To comply with applicable South African laws

5. Sharing and Disclosure of Personal Information

We may share personal information with:

  • Service providers and business partners who help us deliver services (e.g., cloud hosting, payment processors)

  • Regulatory authorities or law enforcement where required by law

  • Prospective buyers, in the event of a business sale, merger, or acquisition

We do not sell your personal information to third parties.

6. Data Retention

We will retain personal information only for as long as necessary to:

  • Provide our services

  • Meet legal, regulatory, or accounting obligations

  • Resolve disputes or enforce agreements

After this period, personal information is securely deleted or anonymised.

7. Protection of Personal Information

We implement reasonable administrative, technical, and physical security measures to safeguard personal information against:

  • Unauthorised access, disclosure, or loss

  • Accidental destruction or damage

  • Fraud or theft

However, no method of transmission or storage is completely secure. You acknowledge that we cannot guarantee absolute security.

8. Your Rights

Under POPIA, you have the right to:

  1. Access: Request a copy of personal information we hold about you

  2. Correction: Request corrections to inaccurate, incomplete, or outdated information

  3. Deletion: Request that we delete personal information, where applicable

  4. Withdrawal of Consent: Withdraw consent for marketing communications

  5. Objection: Object to the processing of your personal information where processing is based on legitimate interests

To exercise your rights, please contact us using the details provided in Section 11.

9. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyse traffic, and improve website performance. You can manage your cookie preferences in your browser settings.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing personal information.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or the way your personal information is processed, please contact us:

Blue Falcon Consulting (Pty) Ltd
Address: WeWork – Coworking & Office Space – 1F, 173 Oxford Road, Rosebank,
Johannesburg, 2196
Email: business@bluefalcon.co.za
Telephone: +27(0)87 822 1671

We will respond to your request in accordance with POPIA guidelines.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website. Your continued use of the website or our services constitutes acceptance of the updated Privacy Policy.

Please check this page periodically for updates.

 

Last updated: 27 October 2025